MyBillHub Terms of Service

Last updated: 15 November 2026

These terms are an agreement between you and MyBillHub ("we", "us") for using MyBillHub, the Android app, the web app and the website. By creating an account you accept them. Please read them; they're written to be understood.

The service

MyBillHub helps businesses in India make GST invoices, keep stock and money records, and prepare reports and returns. You are responsible for what you enter and for your tax filings. Please check GST returns, e-invoices, e-way bills and payroll figures (with your chartered accountant if you have one) before you file or rely on them.

Some features connect to outside systems, the GST e-invoice and e-way bill portals through a GST Suvidha Provider, and Razorpay for payments. We aren't responsible for those systems being unavailable, slow or wrong, but we'll tell you clearly when something didn't go through.

Your account

You sign in with your email address and a password. Keep the password private and tell us at once if you think someone else has used your account. You can invite others to your business and choose what each of them may do; you are responsible for what they do in it. You must have the right to store the customer, supplier and employee details you enter.

Plans and payments

MyBillHub has a Free plan and paid plans (currently Plus and Pro), billed monthly or yearly. What each plan includes and its price are shown on our pricing page and in the app before you pay. Prices are in Indian rupees and include GST.

The web app is available on paid plans and during a trial. The Free plan works in the Android app.

You can try a paid plan for 7 days for ₹1, once per account. To start the trial you set up autopay (a UPI AutoPay or card mandate through Razorpay) for the plan you choose. When the trial ends, that plan's price is charged automatically, and then again at the start of each billing period, until you turn autopay off. Razorpay and your bank will notify you before each autopay charge as RBI rules require, and a charge can't be more than the limit you approved in the mandate.

You can turn off autopay at any time in Settings → Plans & billing, or from your UPI app or bank. No further charges are made after that; your plan stays active until the end of the period you've paid for and then moves to Free. If an autopay charge fails, we'll tell you and keep your plan for a short grace period; after that the business moves to Free. Your records are never deleted because of a failed payment.

Plans, features and prices may be revised from time to time. A revised price applies from your next billing period after we tell you about it, and you can turn off autopay before then if you don't want to continue.

Acceptable use

Don't use MyBillHub to issue fake or misleading invoices, evade taxes, send spam, or break any law. Don't try to get into other businesses' data, overload or probe the service, or copy the software. We may suspend or close accounts that do, and we'll cooperate with lawful requests from authorities.

Your data

You own your business records. You can export everything at any time from Settings → Data & control. How we collect, use and protect personal data is explained in our Privacy Policy.

Availability and changes to the service

We work hard to keep MyBillHub available and your data safe, but we can't promise the service will never be interrupted or free of errors. We improve MyBillHub all the time; if we remove a major feature you pay for, we'll tell you in advance.

Liability

To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, and we aren't liable for indirect losses such as lost profit, lost data that you could have exported, or penalties arising from filings you made.

Ending

You can stop using MyBillHub and delete your account at any time (Settings → Account). We may end these terms if you seriously break them, after notice where reasonable. Sections on data, liability and law continue after the account ends.

Changes to these terms

We may update these terms. We'll tell you in the app or by email before material changes take effect; continuing to use MyBillHub after that means you accept them.

Questions and complaints

These terms are governed by the laws of India. If something goes wrong, please write to us at contact@mybillhub.in, most problems are solved quickly that way.

Contact

MyBillHub, contact@mybillhub.in